Timely, Reliable Pay
Fast direct‑deposit payment—because your time, skill, and expertise deserve prompt compensation.
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Aptus Court Reporting is experiencing exponential growth and expanding our network of top‑tier court reporters, legal videographers, and transcribers nationwide. If you’re looking for a company that values professionalism, supports your success, and treats you like a true partner—you’re in the right place.
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You’ve got questions?
We’ve Got Answers
What is the preferred method for reporters to turn in transcripts and exhibits to Aptus?
Through the RB Portal. If you do not have access to the RB portal, please email resourcing@aptuscr.com.
If I have questions about turning work in through the portal, who do I contact?
Johanna Torres can help you! You can reach her at jtorres@aptuscr.com.
How will I receive electronic exhibits on remote jobs?
The exhibits will be sent to you via email, or, if a Box link has been created, the link will be on your job worksheet for easy access.
Do I need to send instructions with my exhibits?
Yes, please include an exhibit instruction sheet with both electronic and hard copy exhibits.
For remote/Zoom jobs, do I need to confirm the location of the witness?
Yes, please do. We ask for this information as well but sometimes things change.
What is included in the Aptus deliverable to clients?
We provide the following file formats: ASCII, AMICUS, LiveNote, Case Notebook, WestLaw, E-Transcript, TextMap, Sanction, Trial Director, Visionary and Summation
What is Aptus’ normal turnaround time?
10 business days to clients.
When should I turn in my final transcripts and exhibits?
8-10 days for regular delivery to give us processing time.
Who do I contact if a client asks me for a price quote for a copy or an expedite?
Aptus Client Services (clientservices@aptuscr.com)
If the noticing attorney is expediting the transcript, will the copy attorney automatically get the transcript expedited or do I need to ask them?
Copy orders will be shipped non-expedited unless notated on your worksheet. When the noticing attorney expedites, please ask all counsel if they would also like their copies expedited. If you can get orders via email or on-the-record, that is preferred.
Does Aptus deliver transcripts electronically only or do clients also receive hard copy transcripts?
We print all original transcripts but our standard deliverable for copies is electronic; hard copies are provided upon request.
Can a law firm order a transcript without exhibits?
Yes.
How do I access my pay statement?
- Log into the portal and click “Payment Statement.”
- Click on the book icon, where a pop-up screen of pay dates will appear.
- Click on the blue hyperlink Pay Date that would like the statement for.
- Click on the blue magnifying glass and your statement will generate.
What do I do if I need a FedEx label?
Email the weight and job number to production@aptuscr.com, and we’ll provide a label.
What do I do if I need to cancel an invoice?
Please send late cancellation invoices to billing@aptuscr.com.
